Avoid Middle Management Burnout with The Bot Platform

Avoid Middle Management Burnout with The Bot Platform Share0 Tweet0 Share0 Middle Managers are amongst some of the most stressed employees in the workplace, with 43% of Middle Managers reporting feeling burnout at work. According to The 2022 Future Forum Pulse Report, Middle Managers are often the squeezed employees in an organization – caught between […]

4 Ways Training Can Make Employees More Efficient

4 Ways Training Can Make Employees More Efficient Share0 Tweet0 Share0 When an employee receives ongoing training and development it provides them with the knowledge, skills and behaviours to perform their job more efficiently, which can lead to greater accuracy, productivity and ultimately more profits for businesses.Workers are crying out for development opportunities. In fact, […]

8 Ways The Bot Platform is Helping Companies Become More Efficient

8 Ways The Bot Platform is Helping Companies Become More Efficient Share0 Tweet0 Share0 Working environments are evolving and employers are having to work hard to keep up; navigating hybrid working, rising costs and technological advancements. Plus all the while trying to create a culture of productivity, whilst supporting work-life balance to avoid employee burnout. […]

Benefits of Virtual Reality Customer Service Training

Share0 Tweet0 Share0 At a time when customer experience is more critical than ever for companies across industries, VR customer service training presents itself as a solution for transforming training for customer service professionals.This impactful training method offers numerous advantages for employees and companies alike. Here, we will explore the most significant benefits of implementing […]

5 Ways To Offer More Flexibility to Frontline Employees

An overwhelming majority (94%) of US workers say they would benefit from workplace flexibility, according to a Deloitte survey. Many people are taking advantage of that in the form of remote and hybrid work arrangements. However, frontline employees are often left out of conversations around flexibility.In December 2023, Gallup reported that 58% of US workers […]

6 Steps in Establishing a Virtual Assessment and Development Program

6 Steps in Establishing a Virtual ASSESSMENT & Development Program  Share0 Tweet0 Share0 With a global crisis looming over us, most companies are starting to assess their ways of working and adapt to a more remote set up. Team meetings, interviews, project collaborations – everything is online. Business continuity is the top priority. This ‘new […]

Why Workvivo Is the Right Choice for Meta’s Workplace Customers

Meta is retiring WorkplaceSo, you’ve probably heard. Meta is retiring Workplace and has named Workvivo as its only preferred migration partner for its customers.Yes, you read that right: we’re the only preferred partner for Workplace customers.If you don’t know us, you might be wondering what’s so special about our employee experience platform. If you do, you’ll already […]

How To Engage Employees With a New Employee Experience Platform

Share0 Tweet0 Share0 Whether you’re migrating to a new employee experience platform (EXP) because your current solution is being discontinued, or purely because you’re taking your digital employee experience up a level, it’s important to prioritize engaging your employees from the outset.By this stage, you’ve done your research to select your new platform, you’ve created […]

What is Conversely AI?

What is Conversely AI? Share0 Tweet0 Share0 Talegent’s Conversely AI, is an AI-powered solution for measuring a candidate’s English Proficiency across Four (4) Parameters: Writing, Speaking, Listening, and Reading. The ELP assessment is calibrated to the CEFR framework of language ability to provide CEFR-level candidate scores.Four Critical Components of Conversely AIWhat is CEFR?CEFR or ‘Common European Framework […]

Train frontline workers with Uptale, the Michelin challenge

Train frontline workers with Uptale, the Michelin challenge Share0 Tweet0 Share0 The training of frontline operators is a key issue for industrial companies such as Michelin. It is crucial to ensure that their employees’ skills are upgraded and maintained.On the one hand, on-the-job training with instructors is efficient but comes up against constraints of availability, […]